支付寶小程序?yàn)槭裁茨軌虼蛲ò⒗锶诞a(chǎn)品

作者:奪冠小妹 2019-10-17 15:32:12

我們知道在小程序之前,手機(jī)端頁(yè)面展示最火的莫過(guò)于H5,但自從2017年小程序誕生之后迅速席卷整個(gè)互聯(lián)網(wǎng),目前已成為各個(gè)行業(yè)流量獲取與商業(yè)發(fā)展的重要工具。而小程序的發(fā)展絕不僅僅是替代H5簡(jiǎn)單,小程序又被成為超級(jí)APP,什么意思,就是依賴于小程序不需安裝,即用即走的特性完全可以替代大多數(shù)APP的。小程序的門檻比APP低,對(duì)于企業(yè)級(jí)開發(fā)者而言如果自家企業(yè)缺乏相應(yīng)的技術(shù)人員和儲(chǔ)備人才的話,找一個(gè)相應(yīng)的外包團(tuán)隊(duì)也很簡(jiǎn)單,但目前,因?yàn)橘Y源、技術(shù)、大數(shù)據(jù)以及用戶流量、注意力、對(duì)應(yīng)的應(yīng)用場(chǎng)景的使用習(xí)慣等,小程序大多聚集在頭部的BBAT里。雖然“小程序”的機(jī)會(huì)很大,但又因?yàn)檫@四家小程序由于孵化平臺(tái)的基因、優(yōu)勢(shì)各不相同,因而各有特色,面對(duì)這些原因,那么企業(yè)應(yīng)該選擇哪個(gè)平臺(tái)的小程序呢?

從目前各平臺(tái)的布局發(fā)展不難看出,微信小程序因其自身平臺(tái)的社交屬性,更適合大的流量平臺(tái)以及個(gè)體創(chuàng)業(yè)者,百度推出了“共筑小程序2.0計(jì)劃”,成立開源聯(lián)盟,更適合信息以及人工智能類(偏I(xiàn)OT)工具等,而支付寶小程序因其商業(yè)場(chǎng)景服務(wù)屬性以及推出的“小程序繁星計(jì)劃”,更適合商戶、門店、本地生活服務(wù)以及成交型企業(yè)。

商家做小程序目的并非是占坑而已,會(huì)關(guān)心的是ROI(投入產(chǎn)出比),換而言之,哪家更能帶來(lái)客戶、粉絲、會(huì)員用戶,更能帶貨,企業(yè)自然會(huì)對(duì)哪家的小程序就會(huì)傾注更大的運(yùn)營(yíng)精力和資源。當(dāng)我們完全處在微信封閉的現(xiàn)代“洞穴”之中,很容易喪失對(duì)其他產(chǎn)品發(fā)展規(guī)模以及其迭代演變狀態(tài)的基本感知,很多以為支付寶只是一個(gè)帶有金融屬性的手機(jī)錢包,其實(shí)支付寶小程序在核心數(shù)據(jù)上已經(jīng)超過(guò)微信小程序

圖片3.png
 
由于支付寶服務(wù)大多數(shù)是本地生活類服務(wù)、零售快消以及大出行類的小程序,因而并不在意DAU數(shù)據(jù)或次日留存率,月活用戶數(shù)據(jù)是核心指標(biāo),目前支付寶MAU已經(jīng)超過(guò)5億用戶,接近支付寶50%的用戶覆蓋率。而支付寶小程序數(shù)量?jī)H僅只有100萬(wàn), 這意味著支付寶小程序處于空前的流量紅利期。在支付寶小程序“發(fā)現(xiàn)”頁(yè)之中,阿里系產(chǎn)品基本上“小程序化”并且還有生活+短視頻(廣告)模式為小程序?qū)Я鳌?/span>

支付寶放棄做社交之后深耕做金融科技服務(wù)以及與阿里新零售戰(zhàn)略聯(lián)系緊密的“口碑”(本地生活服務(wù)),而小程序在支付寶之中運(yùn)行兩年之后開始逐漸成為整個(gè)阿里系產(chǎn)品樞紐,把口碑最早倡導(dǎo)的“支付即會(huì)員”的運(yùn)營(yíng)策略延續(xù)至所有流量型產(chǎn)品之中。在小程序“繁星計(jì)劃”發(fā)布之后,淘寶、天貓、餓了么、飛豬、淘票票、咸魚等可以無(wú)需跳轉(zhuǎn)至支付寶在各自端內(nèi)實(shí)現(xiàn)小程序的展示以及交互需求,這被概括為“一云多端”。

圖片4.png
 
當(dāng)前騰訊與阿里巴巴在產(chǎn)品競(jìng)爭(zhēng)維度上有著完全不同的邏輯,前者由于多年的內(nèi)部賽馬競(jìng)爭(zhēng)機(jī)制導(dǎo)致數(shù)據(jù)之間有很多隔閡,表現(xiàn)在小程序上有微信小程序與手機(jī)QQ小程序各自為政;但是阿里系的“數(shù)據(jù)中臺(tái)”建設(shè)確保了用戶大數(shù)據(jù)流的暢通,因而在用戶畫像以及精準(zhǔn)推薦的商業(yè)化潛能發(fā)掘上,阿里巴巴在商家小程序運(yùn)營(yíng)上占據(jù)更強(qiáng)體系優(yōu)勢(shì)。盡管騰訊與阿里巴巴均把各自的小程序作為“云服務(wù)能力延伸”的抓手和載體,在騰訊的話語(yǔ)體系之中表述為“產(chǎn)業(yè)互聯(lián)網(wǎng)”,而在阿里巴巴的話語(yǔ)體系之中描述為“數(shù)字經(jīng)濟(jì)”。

這樣細(xì)微的差異還將繼續(xù)拉動(dòng),支付寶小程序成為阿里巴巴其他小程序技術(shù)通行標(biāo)準(zhǔn),是其升級(jí)為阿里巴巴小程序的前提。小程序開放生態(tài)事業(yè)部何勇明(管仲)表示,“如何以商業(yè)操作系統(tǒng)提升用戶體驗(yàn),如何提升商業(yè)效率是支付寶一體兩面,支付寶小程序的核心是新零售環(huán)境之中的全域、數(shù)字化店鋪,支付寶小程序與阿里巴巴各個(gè)新零售主體鏈接,鏈接了釘釘、阿里云等組織支持以及C端到店服務(wù),并且了鏈接天貓、支付寶、淘寶服務(wù)消費(fèi)者、商家、商業(yè)生態(tài)的能力。”換句話說(shuō),小程序開始逐漸成為阿里巴巴商業(yè)操作系統(tǒng)“前端”。

對(duì)于商戶品牌而言,支付寶小程序的多個(gè)buff的流量加持,無(wú)疑將增進(jìn)了用戶留存以及商戶觸達(dá)用戶效率,僅2018年支付寶小程序?yàn)樘詫毨乱粋€(gè)億用戶??梢姡〕绦驊?zhàn)局已經(jīng)進(jìn)入到“生態(tài)場(chǎng)景之爭(zhēng)”。
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

在線咨詢